How Orella works
Orella guides your complete care process through four phases — from your first symptom description to coordinated aftercare. The physician visit becomes the highlight of a well-prepared journey, not a packed 12-minute sprint.
Phase 01 · Describe
Your story, structured
You never have to explain anything twice.
Describe your symptoms naturally — in your own words, by voice or text. Orella's AI listens, asks clarifying follow-ups, and creates an instant clinical summary in the language your physician understands.
- Natural voice recordingSpeak freely about your concern. Orella transcribes and identifies clinically relevant information.
- Specialty-specific questionnairesSymptom-specific branching logic tailored across 11 specialties — from dermatology to orthopedics.
- AI-powered follow-upsIf details are missing, the AI asks three to five targeted questions to close diagnostic gaps before your visit.
Phase 02 · Detect
Evidence that counts
No scrambling for lab results right before your appointment.
Supplement your description with visual evidence and medical documents. Photos of symptoms, lab values, physician letters — everything lands securely in your case file before you enter the practice.
- Guided photo uploadsSpecialty-specific instructions show you exactly which photos to take — e.g., for skin issues or orthopedic complaints.
- Integrate documentsScan and upload lab reports, X-rays, and prior physician letters in seconds. No more paper chaos at the front desk.
- Sync insurance & IDAutomated verification of your insurance details and ID scan — the app handles it before you arrive.
Phase 03 · Diagnose
Your physician is prepared
More eye contact. Less screen time with the physician.
Your physician enters the room already fully familiar with your case. They can focus from the very start on what matters: you.
- Prepared physiciansYour appointment is complete. A prepared summary of your case sits in front of them before the appointment.
- AI-assisted diagnostic suggestionsThe physician sees AI-generated suggestions categorized by likelihood, accelerating decision-making — and gives them more time for you.
- Automated documentationPrecise clinical notes and visit summaries are generated automatically. The physician doesn't need to type — they talk with you.
Phase 04 · Deliver
A clear path forward
Care doesn't end when you leave the practice.
You receive a structured aftercare plan directly in the app — and your care team stays in the loop.
- After-Visit Summary (AVS)A transparent digital report with your diagnosis, treatment plan, and next steps — clearly written and easy to understand.
- Coordinated follow-up carePrescriptions, referrals, and lab orders are automatically coordinated. Nothing is forgotten, nothing is lost.
- Structured follow-upProgress tracking and observation reports are forwarded directly to your care team. Your recovery is accompanied, not left to chance.
And there’s more
Beyond the 4D framework, Orella offers additional features to support your complete healthcare journey.
From booking to briefed physician
Your appointment isn’t a calendar slot — it’s the starting point of a structured care episode. Orella ensures your physician is fully prepared before you walk through the door.
Continuous tracking between visits
Log recovery progress, symptoms, and medication adherence between appointments. Your physician sees objective data — not just a memory of how you felt.
Your medical history — always with you
Build a structured lifetime health record that travels with you. Share your full history with any new specialist instantly — no paper, no repeating yourself.
Available in multiple languages
Orella automatically translates your entire visit summary — so you can review everything that was discussed in the language you understand best, even after you leave.
The physician visit as a highlight, not chaos
Walk into your next visit prepared
Orella shifts preparation and documentation out of the live appointment. That turns every visit with your physician into real medical work — not administrative overhead.